Support

Contact

Email: cosmosvault.support@gmail.com

Publisher: Kin Long Lee

When reporting a bug, include your iOS version and what you were doing (e.g. Iris, save memory, subscription).

Subscriptions

CosmosVault Pro is billed through your Apple ID. Manage or cancel in Settings → Apple ID → Subscriptions.

Product ID: com.cosmosvault.app.pro.monthly

Use Restore purchases in the app if Pro does not activate after payment.

Data on your device

Memories and usage limits are stored on your iPhone. Deleting the app removes local vault data unless you exported a backup. Iris chat history stays on device only.

AI & ads

Iris and Generate with AI require Firebase/Google configuration in the app build. Free tier uses Google AdMob (banner, in-list ads, rewarded video for quota).